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3.1 - a) Types of Businesses questions (3)
3.1 - b) Business Objectives questions (2)
3.1 - c) Characteristics of Stakeholders questions (7)
3.1 - d) Management Responsibilities, Styles and Skills questions (13)
3.1 - e) Corporate Culture questions (6)
3.2 - b) Motivational Theories and Strategies questions (9)
3.2 - c) Training Options questions (2)
3.2 - e) Roles of Workforce Participants questions (2)
3.2 - f) Awards and Agreements questions (1)
3.2 - g) The Dispute Resolution Process questions (1)
3.3 - a) Relationship Between Operations Management & Business Objectives questions (5)
3.3 - b) Elements and Characteristics of an Operations System questions (6)
3.3 - c) Strategies to Improve Operations questions (3)
3.3 - d) Corporate Social Responsibility questions (8)
4.1 - b) Key Performance Indicators questions (9)
4.1 - c) Force Field Analysis Theory questions (1)
4.1 - d) Driving and Restraining Forces For Change in Business questions (6)
4.1 - e) Porter's Generic Strategies questions (1)
4.2 - a) Leadership in Change Management questions (1)
4.2 - e) Low & High Risk Strategies - Employee Resistance questions (4)
4.2 - f) Three-Step Change Model questions (1)

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