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3.1 - a) Types of Businesses questions (4)
3.1 - b) Business Objectives questions (2)
3.1 - c) Characteristics of Stakeholders questions (7)
3.1 - d) Management Responsibilities, Styles and Skills questions (14)
3.1 - e) Corporate Culture questions (6)
3.2 - b) Motivational Theories and Strategies questions (10)
3.2 - c) Training Options questions (2)
3.2 - e) Roles of Workforce Participants questions (2)
3.2 - f) Awards and Agreements questions (1)
3.2 - g) The Dispute Resolution Process questions (1)
3.3 - a) Relationship Between Operations Management & Business Objectives questions (5)
3.3 - b) Elements and Characteristics of an Operations System questions (7)
3.3 - c) Strategies to Improve Operations questions (5)
3.3 - d) Corporate Social Responsibility questions (9)
4.1 - b) Key Performance Indicators questions (11)
4.1 - c) Force Field Analysis Theory questions (1)
4.1 - d) Driving and Restraining Forces For Change in Business questions (7)
4.1 - e) Porter's Generic Strategies questions (2)
4.2 - a) Leadership in Change Management questions (2)
4.2 - b) Management Strategies - KPIs questions (1)
4.2 - c) Management Strategies - New Business Opportunities (NOT FOR 2020) questions (1)
4.2 - d) Principles of Learning Organisation (Senge) (NOT FOR 2020) questions (1)
4.2 - e) Low & High Risk Strategies - Employee Resistance (NOT FOR 2020) questions (6)
4.2 - f) Three-Step Change Model questions (2)
4.2 - g) Effect of Change on Stakeholders (NOT FOR 2020) questions (1)

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